Secure and private customer portals

A secure portal for sharing documents or messages with your customers Upload sensitive identity documents securely

Secure client document and message sharing Uploading client identity documents as part of KYC

Sharing to or uploading documents from your customer shouldn't ever put their data at risk. Instead of using insecure email why not protect their valuable data and use a secure portal instead?

Our portal provides a hyper-secure document sharing and messaging space for your contacts. Just share a link and optional pin with your contacts and exchange documents and messages with some of the best security and privacy available.

Financial services, legal, medical, recruitment organizations and GDPR SARs all need to upload identity or other sensitive documents from customers. If you take privacy and security seriously then why not upload these documents to a secure and encrypted portal so your customers documents stay private and secure.

Amazed at how simple yet powerful Dropvault is to use and importantly included messaging as well as documents. We looked at many but choose Dropvault for our customer portal because it was not only simple to set up but has the features to grow with our business. We really like the experience Dropvault provides.
John Reed, Alchamey

How our portals are used

Financial services/Identity Documents Legal Communications Accountants/Tax Returns Medical Document upload Real Estate/Mortgage applications Property Rentals NDA Exchange Car Purchase/Sales Sharing Passwords GDPR SAR Requests

How does it work

How does it work?

Sharing is simple - Enter the email address of a new contact or select an existing contact from the contact manager - We add the contact, create their portal and you can now add a document or message. Or share the link for the portal with the contact along with a PIN so they can upload documents.

Or use our pin-less links which can be used once or reused and auto expire after a number of days.

Frictionless sharing for your customers

Just use the link and connect and get instant access to our hyper-secure portal where all your customer conversations and documents are secured. Read and reply or add a new message or document.

Guests and contacts

More than just documents

Every portal or channel is conversational and bi-directional. Share documents or multiple conversations between the customer and your team.

No need to use insecure email for any discussions.

Great tools to manage your documents and conversations

We have great tools to help you and your team manage your conversations - from a task manager where you can assign and track each conversation until it is completed or a team calendar and reminders for keeping track of important customer dates.

These great features mean you never have to take your document out of your secure channel and instead keep it secured while your team is working on it.

Great tools to manage your conversations
Private, secure and a great customer experience

Private, secure and a great customer experience

Using Dropvault portals keep your customer documents and messages secure and private but also provide your customers with a great experience. Our portals are simple, easy to use and show your customers that you take their privacy seriously.

One team view of all sharing

No more having to ask team members to CC an email conversation with you, or forward a conversation with other teams members or having to dig through multiple email Inboxes to find what has been shared. All our channels are shared with your team so everyone has full visibility of all sharing

Compliance
Compliance

Compliance and history keeping

For compliance we retain all conversations and documents in the channel and this is always available to either the customer or to your team.

Identity documents are retained for many years and whether it's 1 year or 10 years, they will always remain encrypted and secure if stored in a Dropvault channel.

Your storage or ours

When you need to keep control over your data at all times we have the option of using your storage instead of ours. Choose your existing cloud provider or we can connect to your on-premise storage if required

We will store every document encrypted on your storage so you have control over your data.

Compliance
Zero knowledge

Zero knowledge

Your messages and documents are encrypted with a unique channel key before they are stored on our servers. This ensures that your content is always private and we can not access any message or document

Connect your app to ours

Do you have a website or app that uploads and stores customer identity or other sensitive documents but are not storing them securely?

You can connect your app to our API - We take care of the encryption, key management, storage and also provide your customers and your team with a great portal for access to these documents

Zero knowledge
Sharing is simple

How does it work

Sharing is simple - Enter the email address of a new contact or select an existing contact from the contact manager - We add the contact, create their portal and you can now add a document or message. Or share the link for the portal with the contact along with a PIN so they can upload documents.

Or use our pin-less links which can be used once or reused and auto expire after a number of days.

Friction-less portals

Friction-less connections

Just use the link and connect and get instant access to our hyper-secure portal where all your customer conversations and documents are secured. Read and reply or add a new message or document.

More than just documents

More than just documents

Every portal or channel is conversational and bi-directional. Share documents or multiple conversations between the customer and your team.

No need to use insecure email for any discussions.

Great tools to manage your conversations

Great tools to manage your documents and conversations

We have great tools to help you and your team manage your conversations - from a task manager where you can assign and track each conversation until it is completed or a team calendar and reminders for keeping track of important customer dates.

Private, secure and a great customer experience

Private, secure and a great customer experience

Using Dropvault portals keep your customer documents and messages secure and private but also provide your customers with a great experience. Our portals are simple, easy to use and show your customers that you take their privacy seriously.

Compliance

One team view of all sharing

No more having to ask team members to CC an email conversation with you, or forward a conversation with other teams members or having to dig through multiple email Inboxes to find what has been shared. All our channels are shared with your team so everyone has full visibility of all sharing

Compliance

Compliance and history keeping

For compliance we retain all conversations and documents in the channel and this is always available to either the customer or to your team.

Identity documents are retained for many years and whether it's 1 year or 10 years, they will always remain encrypted and secure.

zero knowledge

Zero Knowledge

Your messages and documents are encrypted with a unique channel key before they are stored on our servers. This ensures that your content is always private and we can not access any message or document